Comment!! I will never buy tires from Bob Sumerel again!! You have the worst customer service in the business !! Today I went to 2 of your stores just to get my tires rotated and balanced for tires I purchased from your corporation. First,I went to the Walton, KY...Read more
Fort Wright, Kentucky
- Michelin tires
I didn't like
- Arrogent service personal
Went i for all wheel allignnent and new tires. Told them my car was shaking at 65 mph. Bad, wearing outside tires in front and that the previous owner said he had subframe changed because it rotted and cracked. They told me they could not do a allignment becaust my...Read more
Bob Sumerel Tire - Went in for oil change
Came out said my timing belt and chain broke.
Bob Sumerel changed my brakes and rotors and told me that I had lifetime warranty on parts. On way out of store they said that if I notice a "shimmy" that it isn't uncommon and to bring it back. Six months later I noticed a shimmy but didn't return to store until 14...Read more
Went in for a front end alignment and was told car needed new wheel bearings. I replaced the bearings and I test drove the car and it drove very nice, no noise, no grinding etc. so I went back for the alignment. The front desk clerk said they still need to install new...Read more
I didn't like
Bob Sumerel Tire Tire Replacement Review
I had 2 tires switched on 2 sets of wheels. They let me leave the car and tires and said they would be done by 3:00, they called around 1:00 and said it was done. They did a perfect job on my 2008 Shelby GT 500 at a very reasonable cost. Only tire company i use.
During the spring I replaced all 4 of my tires....with road hazard... my husband wanted me to be safe when I went anywhere...I have done went to the store twice over complaints that my tires will not hold air..i purchased at the Forest Park...when I have even had the...Read more
Purchased Tires from Tire Discounters in Cincinnati Ohio. Got a bad tire. After a long story and going back to the manufacturer of the tires, the Manufacturer offered to replace the tires at 65%/35% where I would pay the 35%. Chose to go to Bob Sumerel Tire instead of...Read more
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